![]() ![]() Explore the topics and get the most out of your creative tool. Whether you need to set up your device, customize your settings, or learn how to use the touch and pen features, you can find the answers here. What you can do about it while we fix it: Uninstall the current driver then install the 6.3.44-2 driver. Wacom User Help (CTL-490) is a comprehensive online guide for using your Intuos pen tablet. You cannot calibrate your pen display when using a Mac Studio in some configurations. We are working closely with Adobe to resolve this issue. Your cursor stops moving or clicking for several seconds when using Adobe Photoshop for long periods. What you can do about it while we fix it: Restarting the computer a second time resolves the issue.ĭid you notice an issue that you want to tell us about? Let us know!Ī Preference error displays when opening Wacom Center from System Preferences and then clicking on a settings link (ExpressKey settings, Pen settings, etc.). (Note: the 6.3.42 driver does not support macOS 13 Ventura.)Īfter enabling and then disabling Tablet mode on a Cintiq Pro 16 and restarting the computer, touch functionality stops working. What you can do about it while we fix it: Uninstall the current driver then install the 6.3.42 driver. Using the pen tip to click in Telestream ScreenFlow, Apple Photo, Unity (2019, 2021), or JetBrains Rider (2020) drags instead of performing the intended click. What you can do about it while we fix it: Go to System Preferences > Mission Control and change the Mission Control shortcut to F12 (for example) and then assign F12 to an ExpressKey. Mission Control shortcuts (Control + Up Arrow, for example) are not working when assigned to tablet buttons such as ExpressKeys. Slide the wireless module into the device, ensuring the connector is fully seated. Save the module spacer for use as a tool for removing the wireless module. The location of the spacer may vary slightly, depending on the model of your Intuos. What you can do about it while we fix it: Set a pen button or ExpressKey to “Switch Application”. Install the wireless module: Lift and remove the wireless module spacer. What you can do about it while we fix it: Restart your computer.Ī four-finger left/right swipe to switch applications does not work. Right after a driver installation, the pen will intermittently not perform a “click” when you tap it to your Wacom device. What you can do about it while we fix it: Place your iPad on the right side of your primary display. Wacom Intuos S BT (2018) is not mapping to an iPad using the sidecar display feature on macOS M1. What you can do about it while we fix it: Wait about a minute and your device will be usable again. ![]() What you can do about it while we fix it: Open Wacom Center from Launchpad or from Finder > Applications > Wacom Tablet.Īfter logging in, a spinning color wheel prevents you from using your Wacom device. What you can do about it while we wait for a fix: Open Wacom Tablet directly from System Settings > Wacom Tablet.Ī Preference error displays when opening Wacom Center from System Preferences and then clicking on a settings link ("ExpressKey settings", "Pen settings", etc.). does not work in initial releases of macOS 13 Ventura. Opening Wacom Tablet Settings by clicking links in Wacom Center, pressing an ExpressKey, or using a 5-finger tap, etc. ![]()
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